12/14/2023 0 Comments Carbonite formulaIf you solely rely on the SaaS provider for data retention, you will probably suffer loss and a significant impact to your business's reputation. Cyberattacks - SaaS services are not immune to cyberattacks, breaches, and data loss due to ransomware or other criminal activity.Even a small number of errors that lead to data loss or corruption will have a detrimental impact on operations or staff productivity. Given the number of devices in use and the frequency of the data exchanges, it's inevitable that some errors will occur. Synchronisation errors - with SaaS services, there is frequent data sync between the platform and end-user devices. ![]() As with accidental damage, if this is not discovered quickly enough, the data loss from the SaaS platform is permanent. Malicious damage - sometimes your staff can deliberately destroy or corrupt data for various reasons.Human Error - if someone mistakenly deletes or overwrites some data and the mistake is not discovered within the limited backup retention period of the cloud platform, then the data is lost.But this doesn't provide long-term protection for your data against issues such as: If a cloud region goes down, there will be a copy of your data in another location. SaaS providers deliver limited data resilience within their data centres and regions. Along with a pointer to Carbonite’s Cloud-to-Cloud backup solutions and their partner program for MSPs looking to protect their client's data. This, plus six other reasons you need to have good backups for your SaaS data, are highlighted below. All the cloud services mentioned recommend in their T&Cs that customers should also use a third-party backup solution to ensure that they retain access to the data they need. One aspect of the ease of use of these cloud services that can be overlooked is that putting your data into them does not remove your responsibility for backing it up. The same applies to Google Workspaces, Salesforce cloud tools, and Storage via Box or Dropbox. Microsoft 365 provides rich functionality that is easy to commission and onboard users without any on-premise infrastructure management. ![]() ![]() Many organisations have embraced cloud services from Software-as-a-service (SaaS) providers such as Microsoft, Google, Salesforce, Box, and Dropbox.
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